Terms & Conditions

Introduction

Welcome to RTD Cleaning. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our services.


Services Offered

RTD Cleaning provides professional, environmentally friendly commercial and residential cleaning services. These include routine office cleaning, deep cleaning, event-based cleaning, and customized cleaning solutions tailored to your needs.

All services are subject to availability and confirmation at the time of booking.


Booking & Scheduling

  • Bookings can be made via our website, phone, or email.

  • All appointments are subject to confirmation and availability.

  • Clients are responsible for providing accurate service details, including access instructions and specific cleaning requests.


Pricing & Payments

  • All pricing will be confirmed prior to service delivery and may vary based on service type, frequency, and property size.

  • Payment is due upon completion of services unless otherwise agreed upon in writing.

  • Accepted payment methods include [Credit Card, UPI, Bank Transfer, or specify methods].


Cancellations & Rescheduling

  • To cancel or reschedule, please notify us at least 24 hours in advance.

  • Cancellations with less than 24 hours’ notice may be subject to a cancellation fee.

  • RTD Cleaning reserves the right to reschedule appointments due to unforeseen circumstances (e.g., weather, staff availability).


Client Responsibilities

  • Provide a safe and accessible work environment for our staff.

  • Remove valuables or fragile items prior to our team’s arrival.

  • Notify RTD Cleaning in advance of any specific cleaning requirements, hazards, or areas that require special care.


 Liability

  • RTD Cleaning will perform services with reasonable skill and care.

  • We are not liable for damages resulting from pre-existing conditions or items not disclosed as fragile or valuable.

  • Any claims or complaints must be reported within 24 hours of service completion for consideration.


Satisfaction Guarantee

Customer satisfaction is our top priority. If you are not satisfied with any part of the service, please contact us within 24 hours, and we will arrange a follow-up cleaning free of charge, if deemed appropriate.


Intellectual Property

All website content, including text, graphics, logos, and images, is the property of RTD Cleaning or its licensors and may not be used or reproduced without permission.


Privacy

Please refer to our [Privacy Policy] for information about how we collect, store, and use your personal data.


Modifications

RTD Cleaning may revise these Terms and Conditions at any time. Any updates will be posted on this page with the revised effective date.


Contact Information

If you have questions about these Terms and Conditions, please contact us:

📧 Email: rtdcommclean@gmail.com
📞 Phone: 0421 129 401

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